Illustration by  Rue Song

Illustration by Rue Song

Hey! I'm LaiYee.

(Here’s how to pronounce my name) 

I’m the co-founder of Delve, a tool for qualitative researchers, and TwentyToNine, a consultancy for research, product and design.

Previously, I led teams in creating smart homes at Wink and I helped launch Amazon's first version of the Amazon Fire TV

I write articles for UXPA Magazine, and the Delve blog.

I studied information science and DEA (Design & Environmental Analysis) at Cornell, where I co-founded Cornell UX Design. 

Check out designs in my portfolio, or read about my research process in these articles